Privacy Policy

We regard the protection of customers’ personal information as a priority within our business. We act in compliance with the Privacy Act 1988 and all other related laws and regulations in handling personal information, and to properly manage and use personal information in accordance with the following policy.

  1. Acquisition of personal information
    We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

  2. Use of personal information
    (a) We are the sole owners of the information collected on this site.
    (b) We will not sell or rent this information to anyone.
    (c) We will use your information to contact you regarding any issues or questions about your orders.
    (d) We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
    (e) Unless you ask us not to, we may contact you via email or SMS message (if selected) in the future to tell you about specials, new products or services, or changes to this privacy policy.

  3. Security
    (a) When you submit sensitive information through our website your information is protected both online and offline.
    (b) Wherever we collect sensitive information (such as credit card data), that information is encrypted through our third-party partners, PayPal and Stripe, and transmitted to us in a secure way.
    (c) Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
    (d) At no point during the transaction do we obtain access to your credit card number.

  4. Cookies
    We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.
    Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

  5. Compliance with laws and regulations
    We comply with Australian laws and regulations pertaining to the protection of personal information.
    We amend and improve our policies regarding the protection of personal information and our system for its management as needed.

  6. Policy changes
    We may change these policies as needed.